Refund policy
Return Eligibility
At Vedette, we stand behind the quality of our pieces. Please review our returns policy carefully before initiating a return.
We accept returns within 30 days of delivery under the following conditions:
• Items must be unworn, unwashed, and unused
• All original tags must be attached
• Items must be returned in original condition
Any items showing signs of wear, washing, damage, or alteration will not be accepted.
How to Start a Return
Do not send items back without authorization.
To initiate a return:
1. Email us at [support@gadevedette.com] within 30 days of delivery
2. Include:
• Your order number
• Reason for return
3. Wait for return approval and instructions
Returns sent without prior approval will not be accepted.
Refunds
• Once your return is received and inspected, you will be notified of approval or rejection.
• Approved refunds will be issued to the original payment method within 5–10 business days.
• Original shipping fees are non-refundable.
Preorder Items
• Preorder items are final sale unless the item arrives damaged or defective.
• By placing a preorder, you acknowledge and agree to this policy.
Exchanges
At this time, we do not offer direct exchanges.
If eligible, please return the item and place a new order.
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect:
• Contact us within 5 days of delivery
• Include clear photos of the issue and your order number
We will make it right.
Return Shipping
• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• We recommend using a trackable shipping service. Vedette is not responsible for lost return packages.
Contact Us
For all return or refund inquiries, please contact:
