Shipping policy
Preorder Shipping Information
Certain Vedette items are released as limited preorders. These pieces are produced after the preorder window closes to ensure quality and minimize waste.
• Preorder Window: Preorders are open for a limited time only. Once the website closes, orders are locked in and sent to production.
• Production & Shipping Timeline: Please allow 4–6 weeks from the preorder close date for production, processing, and shipping.
This timeline begins after the website closes, not from the date you place your order.
• Shipping Confirmation: Once your preorder ships, you will receive an email with tracking information.
Important Notes
• Preorder timelines are estimates and may vary slightly due to production, customs, or carrier delays.
• By placing a preorder, you acknowledge and accept this timeline.
Ready-to-Ship Items
For in-stock, non-preorder items:
• Orders are processed within 2–5 business days (excluding weekends and holidays).
• Once shipped, delivery times vary based on location and carrier.
Shipping Rates & Delivery
• Shipping rates are calculated at checkout or included in the product price (when applicable).
• We currently ship within the United States and internationally as available.
(International shipping availability will be announced separately.)
Delivery times are estimates and are not guaranteed.
Order Processing
• Orders are not shipped or delivered on weekends or holidays.
• During high-volume launches, drops, or promotions, processing times may be extended.
Address Accuracy
Please ensure your shipping address is entered correctly at checkout.
• Vedette is not responsible for orders shipped to incorrectly provided addresses.
• If a package is returned due to an address error, reshipping fees may apply.
Lost, Stolen, or Delayed Packages
Once your order has been handed off to the carrier:
• Vedette is not responsible for lost, stolen, or delayed packages.
• If an issue arises, we recommend contacting the carrier directly using your tracking number.
• We’re happy to assist where possible — email us at Support@GadeVedette.com
Contact Us
For questions about shipping or your order, please contact:
